Every channel on the right order — phone, email, WhatsApp, Meet, and chat.
Communication brings calls, emails, WhatsApp, video meetings, and internal chat together in one system, instead of scattering them across eight tools. One click starts a call straight from the order, and every message lands automatically where it belongs — optionally over your own phone system with main numbers, extensions, and call routing.
A full inbox, not a second program
The built-in inbox speaks IMAP and connects several mailboxes at once — Gmail, Microsoft 365, or any other account. Every incoming email can be linked to an order, and one click on the order chip opens the matching record directly, instead of scanning subject lines for the right customer number.
- Multi-mailbox IMAP: Gmail, Microsoft 365, and more, side by side.
- Link emails to the right order with one click.
- Templates, attachments, and a mobile view in an Apple-Mail-like style.
Call without dialing, documented on its own
Click-to-call starts the call directly from the customer or order via the 3CX or Asterisk/FreePBX connection. Every call lands automatically in the log with wait time, call duration, and a note field, and anyone with recording enabled can play the call back at adjustable speed right in the browser.
- Click-to-call directly from the customer or order view, via 3CX or Asterisk/FreePBX.
- Notes during or after the call, right in the call row.
- Call recording is optional, with playback at 1x, 1.5x, or 2x.
Video meetings right in the browser, no download
Nexoro Meet brings encrypted group video calls straight into the team's browser — no download, no rollout, no license management. Employees sign in with their Nexoro account, external guests just need a name and the link, and the meeting stays linked to the relevant customer or order instead of disappearing into a separate calendar invite.
- Up to 50 participants via WebRTC mesh, no download or plugin.
- End-to-end encrypted, self-hosted instead of routed through a third party.
- Screen sharing, chat, and PDF sharing right in the meeting.
WhatsApp on the right order, not on a private phone
WhatsApp messages arrive in the system via a gateway integration and can be linked to the customer and order — visible to the whole team instead of sitting on one person's phone. Anyone using a business number for WhatsApp gets the same context as with email and calls, without switching between a private and a business chat.
- WhatsApp messages in the system, linked to the customer and order.
- Visible to the whole team instead of sitting on one company phone.
- The same inbox as email and calls, one context per customer.
Your own business messenger, GDPR-compliant
Koro (koro.chat) is Nexoro's own chat product for the team: an internal user-to-user messenger with live presence via XMPP, so it's visible who's actually reachable instead of sending a message into the void. An AI chat assistant sits in the same window for quick questions — on your own infrastructure instead of a third-party messenger.
- A dedicated product (koro.chat), on your own infrastructure instead of a third party's.
- Live presence via XMPP, showing who's online right now.
- An AI chat assistant in the same window, for quick questions along the way.
A main number, extensions, and routing, instead of a private phone
Telephony runs on either 3CX or Nexoro Calling, the in-house SIP/VoIP solution: one main number with an extension per employee, call routing by business hours, and its own mailbox per extension. A caller ends up wherever someone is actually reachable right now, instead of ringing a single company phone.
- 3CX or Nexoro's own Nexoro Calling as a SIP/VoIP solution.
- A main number with its own extension per employee.
- Call routing by business hours, with its own mailbox per extension.
